FREQUENTLY ASKED QUESTIONS

Why choose Eleven Photo Booth?

Eleven Photo Booth is simply the best there is. You get our sleek photo booth combined with the best service, the best quality, and the most affordable pricing in the photo booth rental galaxy. Our open air style booth will blend right in with your event décor and won’t stick out like a sore thumb and our fun packages are packed with more free features than any other rental out there. 

What Does Your Photo Booth Look Like?

Our photo booth is unique and is nothing like the traditional booth. Our open air style booth takes up less space and your guests can see how much fun others are having so even the shy ones will want to join in the fun too.

How much floor space do I need?

Our open concept photo booth requires a minimum of 7ft x 7ft x 9ft Tall.

How many people can fit inside a photo booth?

Our photo booth setup can fit up to 10 people per session.

Is your photo booth wheel chair accessible or child friendly?

Our new self serve booth is wheelchair friendly and can be used by children as the height is adjustable. Please let us know during booking.

 What do I need to provide?

A dedicated 3 prong power outlet, indoor or covered space for the booth, next to a wall if possible. If you don't have an indoor area or covered outdoor area or a 10x10 EZ UP, please let us know. 

Will I have an onsite attendant? 

Our photo booth is fully automatic and self serve so you don't need an onsite attendant. Guests touch the screen to start a session, pose, and collect prints in the back. While you don't need an attendant, you may request someone for an additional fee.

What if something goes wrong? 

We test our equipment before it leaves our warehouse and also after setting up at your event so we catch and fix any issues. The delivery person is always within 15 minutes of your venue if needed. Plus anyone can call the 24 hour tech support number on the booth for assistance. But you probably won't need to.

When do you arrive to set up the photo booth?

We will arrive at your venue minimum of 30 minutes up to one hour before your event start time. Setup time is included in our packages.

What areas do you serve?

We serve all of Orange County, some of Inland Empire, and some of Los Angeles County. Within 40 miles of 92868, 90032 or 92882 is free. Over 40 miles of is $1.60 per mile. 

Why are your prices so affordable?

We don’t believe you should break the bank to create fun memories with your friends and family that’s why we’ve gotten creative and offer you the fun basics, great quality at the most affordable prices. 

Do you have any specials or promotions?

From time to time we run limited time promotions. Follow us on Facebook to find out more or sign up for our Newsletter below. 

Do you offer discounts for charity?

Our prices are deeply discounted so we are unable to offer additional discounts. We do have freebies for charity organizations so please contact us.

Do you offer any customization?

Yes. We customize your prints with your logo, text colors and theme, you can also choose your backdrop with our custom upgrade. Check out our upgrades for more info on customization options.

Can you do strips or different print layouts?

We sure can. Check out our features page for some layout ideas. We can do absolutely any layout you can imagine. There are no limits so just let us know.

Do you offer a scrapbook package?

Not any longer. You can easily purchase one from your local craft store and have a sign letting your guests know to leave you a print copy. Photo strips work best but for postcard prints, please ensure you purchase doubles. 

How many pictures can my guests take?

Unlimited means unlimited. You and your guests can take as many photos as you like throughout your rental period so your guests can be as goofy as they want to be. We have unlimited prints to go with that too.

How many prints do my guests get?

Onsite printing is included in our rental. Your guests will get double 2 x 6 strips or single 4 x 6 postcards per photo booth session. In order to get double 4 x 6 prints, you will need to purchase the double 4 x 6 print add on $70

Are the photo printed immediately?

Yes. The photo strips are printed in about 11 seconds

Are the photos of high quality?

Our self serve photo booths are equipped with high definition DSLR cameras, the touch screen display lets you see your photos in live view as you pose and then our printer with dye sublimation technology prints out your photos. We also use continuous lighting for better quality prints. 

Can we choose Color or Black & White photos?

Yes. Your guests can choose to apply photo filters after each photo session. 

Do I get a copy of the images from the Photo Booth after the event?

Absolutely, at the end of your event, we provide you a flash drive with all the photos your guests took so you can print later or upload to social media. You get the full size high definition pictures too.

Do you have a social media sharing?

Yes we do. Your guests have the option to email their photos to themselves so they can show their friends how much fun they are having at your event. We don’t charge anything extra for this.

How do we secure a date for the photo booth?

Securing your date is easy. Just contact us, tell us what you want and a bit about your event, send us your service agreement and deposit and your date is booked.

How far in advance should I make a reservation?

We accept last minute bookings subject to availability. In order to provide you the best service, we recommend you secure your date at least one month to 2 weeks in advance a our dates fill up fast. You can also book as far back as one year. 

Do you need a deposit to reserve the Photo Booth? 

Because our pricing is so affordable, we sell out our dates quickly. Your signed contract plus full payment is required to reserve your photo booth rental. We may have other options for you so please contact us.

Is my payment refundable?

Yes under certain conditions as detailed in your service contract.

How can I pay for my photo booth event rental?

We accept all major credit cards via our secure payment gateway provider Square. Once we have received your contract, our billing team will email you an electronic invoice to submit payment for your photo booth rental online. 

We’d love to hire a photo booth from you – what next?

We are so happy you chose us to provide the best experience to your guests at your event. Click the link below to begin your booking or ask a question..